I already have an account with this number plate from a parking provider other than XXImo or Q-Park. When I drive into the parking garage, which account is used for the parking session?

If you already have a Q-park account that is linked to the same number plate as Scan & Go Parking, the parking session will always be started on your Q-park account. This cannot be adjusted. 

It can take up to 30 minutes for your transaction to show up in the app.

Contact the manager of the parking garage via the ticket machine or at the barrier. Do not buy a separate ticket, because then the parking session will continue.