I have been a customer for years, why do I receive a questionnaire now?
Thank you for being our valued customer! You may have already heard that XXImo FS now has an Electronic Money License that authorizes it to facilitate your transactions. This license requires us to conduct regular and periodic regulatory checks on our customers and customers of our partners/affiliates and business relationships as a financial institution. This legal obligation covers not only new clients, but also existing ones.
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We have been asked many questions before. We have listed these questions with the answers. Your question may also be listed.
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Please contact our KYC/KYB team by filling in the contact form. We will come back to your question as soon as possible.