I have not received a questionnaire—how long should I wait?
Expect your questionnaire within three business days after applying.
This time is needed for a preliminary review by our team to determine what information is required. If you have not received it by then, contact us immediately.
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Didn’t find the answer you where looking for?
We have been asked many questions before. We have listed these questions with the answers. Your question may also be listed.
Need immediate assistance?
Please contact our KYC/KYB team by filling in the contact form. We will come back to your question as soon as possible.