Money has been debited from my account and I haven’t even used the card yet. Why is that?

The XXImo mobility card is a prepaid card that uses the Visa network. The first time, we will collect the full amount of the weekly limit set by you in advance. Thereafter, only the consumption is collected each week. This is debited in the night from Sunday to Monday, so you have the full balance available again on Monday.

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Need immediate assistance?

Do not hesitate and contact us directly