What do I do if I lose my Android phone or if it is stolen?

Google Pay does not store your card data on your phone. Anyone who finds or steals your phone has no access to this information; not even if your phone is not locked.

You can block Google Pay in 2 ways:

1. Via Android Device Manager

You can use Android Device Manager to simply block all functions remotely when you lose your phone. NB: this Find My Device app must already be enabled on your Android phone before the loss.

2. Via our service desk

If you are unable to block Google Pay using the Android Device Manager, please feel free to contact us.

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