Support

How can we help?

Are you looking for the answer to a question? We have been asked many questions before. We have listed these questions with the answers. Your question may also be listed.

Frequently asked questions

In the app, you will find the petrol stations where you can refuel in the Netherlands, Belgium and Luxembourg.

Extensive answer

Immediately block your card in the Milo app or by calling our service desk. After blocking the card, a new card will be created for you.

Extensive answer

Log in with your username/e-mail address and the password you selected previously. Enter the details and click ‘save’. After this, your card is ready for use.

Extensive answer

All over Europe.

Extensive answer

Need immediate assistance?

Do not hesitate to contact us.

Call +32 (0)78 353 452 Send an email Service desk opening hours

Users

All FAQs about Apple Pay

All FAQs about your balance

Electric car charging

All FAQs about EV-charging

All FAQs about fueling

General questions

All FAQs about Google Pay

International travel

All FAQs about international travel

Kilometre registration

All FAQs about kilometre registration

Meeting locations and flexible workplaces

All FAQs about meeting locations and flexible workplaces

All FAQs about the Milo app

Mobility Cards

All FAQs about XXImo Mobility Cards

All FAQs about parking

All FAQs about the PIN

Public transport

All FAQs about public transport

Scan & Go Parking

All questions about Scan & Go Parking

Shared mobility

All FAQs about shared mobility

All FAQs about taxi's

KYC/KYB Milo in Car

Admin

All FAQs about privacy

All FAQs about the administrator account

All FAQs about invoices

My XXImo portal

All FAQs about the administrator portal

Mobility Cards

All FAQs about the mobility cards

Didn’t find the answer you where looking for?

Please contact our customer service by filling in the contact form. We will come back to your question as soon as possible.

Need immediate assistance?

Do not hesitate to contact us

Call +32 (0)78 353 452