I can no longer log into the app. What do I do?

Your username is your e-mail address, as confirmed by your employer. This is often your business e-mail address, but it can also be your private e-mail address. If you can’t remember your password, select the ‘forgot password’ option.

If you’ve entered an incorrect password too many times, your account will be blocked for 15-30 minutes. After this period, you can log in with your existing password or, if you no longer remember it, choose to create a new one. To do this, go to https://login.xximo.com/ or the log in screen in the Milo App and enter your e-mail address under ‘username. Next, click on ‘forgot password’. Fill in your e-mail address again and click on send. You will now receive an e-mail containing a link to create a new password. Once you’ve completed this, use your e-mail address and newly created password to log into both the website and the app again.