Support

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Are you looking for the answer to a question? We have been asked many questions before. We have listed these questions with the answers. Your question may also be listed.

Frequently asked questions

In the app, you will find the petrol stations where you can refuel in the Netherlands, Belgium and Luxembourg.

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Immediately block your card in the Milo app or by calling our service desk. After blocking the card, a new card will be created for you.

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Log in with your username/e-mail address and the password you selected previously. Enter the details and click ‘save’. After this, your card is ready for use.

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All over Europe.

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Users

Apple Pay

All FAQs about Apple Pay

Balance

All FAQs about your balance

Electric car charging

All FAQs about EV-charging

Fueling

All FAQs about fueling

General

General questions

Google Pay

All FAQs about Google Pay

International travel

All FAQs about international travel

Kilometre registration

All FAQs about kilometre registration

Meeting locations and flexible workplaces

All FAQs about Meeting locations and flexible workplaces

Milo app

All FAQs about the Milo app

Mobility card

All FAQs about the mobility card

Parking

All FAQs about parking

Pin

All FAQs about the pin

Public transport

All FAQs about public transport

Shared mobility

All FAQs about shared mobility

Taxi

All FAQs about taxi's

OVpay

All FAQs about OVpay

Milo in Car Toll

Everything about toll roads, toll payments, and e-TOL

Admin

Privacy

All FAQs about privacy

Account

All FAQs about the administrator account

Invoices

All FAQs about invoices

XXImo Customer Portal

All FAQs about the administrator portal

Mobility card

All FAQs about the mobility card

Manager approval

Everything you need to know about Manager Approval in the XXImo platform.

KYC/KYB

XXImo conducts KYC/KYB checks to ensure secure, compliant transactions and prevent financial crime. Learn why these checks are required, what information is needed, and how the verification process works.

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