Customer service

Customer service

Answers you can work with straight away

Customer service

If you have any questions, you want to be assisted quickly and effectively. Here at XXImo, we understand that all too well. That’s why we are happy to share all information about our mobility solutions with you in different ways and through different channels.

A quick and correct answer
To your questions
Accessible
Any place, any time
Service desk
Experienced and professional
Focus on happy customers
And users
How 2 700x700
Our service desk

Our service desk is manned by a friendly and experienced team of professionals. They are trained in customer liaison and have thorough knowledge of our mobility products and services, the app, the portal and all developments in the mobility industry. You can reach us by calling telephone number +32 (0)78 353 452. You can of course also e-mail us or fill in the contact form.

Need assistance from abroad?

It can happen to you too. Loss or theft of your mobility card abroad. Call our customer service straight away and we will quick block the card for you. We’ll discuss with you what may be needed to continue your journey.

Frequently Asked Questions

We have compiled a comprehensive overview for you with the frequently asked questions and our answers. This will undoubtedly help you on your way. Still can't find the answer you are looking for? Then please contact our customer service. We are happy to assist you!

Leads the way in mobility